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Management & Marketing no. 1/2012
Public services – key factor to quality of life
Gina Cristina DIMIAN,
Academy of Economic Studies, Bucharest, Romania Andreea BARBU, Academy of Economic Studies, Bucharest, Romania
Abstract. The purpose of this
paper is to investigate how public
services can contribute to
enhancing quality of life. We try
to answer three research
questions: Which are the relevant
economic and social aspects that
need to be taken into account
when we want to measure quality
of life? Which services of general
interest have the most significant
impact on life satisfaction? What
is the role of human resources in
improving the quality of public
services and, through them, the
quality of life? To achieve the
research objectives several
statistical indicators were
selected and nonparametric
correlation method was applied.
Statistical analysis refers to 15
European Union Member States
belonging to different social
models. One of the main findings
is the fact that health services and
services for elderly seem to have
the most significant impact on life
satisfaction. These findings draw
attention to the recent social and
demographic trends in all
member states. In this context,
public policies should be mainly
targeted to solve elderly problems
and, not ultimately, to find the
best ways to use their potential on
the labour market, given the
increased phenomenon of
demographic aging and the drop
in active population number.
Keyword: public services,
quality of life, human resources,
social and economic indicators,
corruption, correlation analysis.
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Conferences
2012.10.12-13
[ archives ]
Publications
The Classes of Economic Concentration and the 80% Factor , Cezar Mereuță
Foreign Majority Ownership in the Node Companies of the Main Markets in Romania - Compendium , Cezar Mereuță, Ionuț Pandelică, Amalia Pandelică
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